Official Policy

ONG77 Privacy Policy

At ONG77, your privacy is not merely a legal obligation — it is our genuine commitment. This document clearly explains how we handle your personal data, why it is needed, and your rights as a member of our platform.

Effective Date: 1 January 2026
Updated: 1 January 2026
Bahasa Malaysia

How We Protect Your Data

Six core principles that shape how ONG77 handles every piece of information entrusted to us by our members.

End-to-End Encryption

All data transmitted between your device and ong77's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

Secure Data Storage

Your personal data is stored on firewall-protected servers with strict access controls. Only authorised staff may access member data, and every access is recorded.

No Third-Party Sharing

Your personal data is never sold, rented, or shared with any third party for marketing purposes without your explicit consent. Your privacy remains yours.

Your Data Access Rights

As an ong77 member, you have the right to request a copy of the personal data we hold, correct any inaccurate information, or request deletion of your data subject to applicable conditions.

PDPA Compliance

ONG77 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data processing is carried out in accordance with the principles set out in that Act.

Data Breach Notice

Should any security incident involving your data occur, we will notify you within 72 hours and take immediate steps to contain the damage.

1 Introduction

ONG77 ("we", "Platform") is committed to protecting the privacy of every member using our services on ong77.vip and our official mobile app. This Privacy Policy explains transparently how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

By registering or continuing to use the ONG77 platform, you are deemed to have read and agreed to this Privacy Policy in full. If you do not agree with any provision stated herein, please discontinue use of the platform and contact us to close your account.

This Privacy Policy should be read together with Terms and Conditions ONG77 for a complete overview of your rights and responsibilities as a member of our platform.

2 Personal Data We Collect

ONG77 collects your personal data through several means — directly when you register and use the platform, and automatically through standard tracking technologies. We only collect data that is genuinely necessary to deliver a quality service.

Data Category Example Information How It Is Collected
Identity Information Full name, date of birth, identification card number Registration & KYC
Contact Information Email address, phone number, residential address Registration
Financial Data Bank account number, account holder name, transaction records Deposits & Withdrawals
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Game records, activity logs, betting history Automatic
Verification Documents Copy of identification card, proof of address, selfie KYC

3 Data Collection Purpose

Every piece of data we collect has a clear and lawful purpose. ong77 does not collect data excessively and will not use your data for purposes not stated in this policy without obtaining fresh consent from you.

  • Identity verification and KYC process to ensure platform security
  • Processing deposits, withdrawals, and other financial transactions
  • Ongoing maintenance and improvement of platform functionality
  • Sending transaction notices, account updates, and important alerts
  • Compliance with legal requirements and anti-money laundering regulations
  • Prevention of fraud, money laundering, and unauthorised access
  • User behaviour analysis for product improvement purposes
  • Sending promotional offers and bonuses (with your consent only)
You may withdraw your consent to receive marketing communications at any time by contacting our support team or through your account settings.

4 Data Processing Basis

ONG77 processes your personal data on a solid legal basis under Malaysia's PDPA. Our data processing relies on one or more of the following grounds depending on the context of use:

  • Contract Performance — Processing required to deliver the platform services you registered for
  • Legal Obligation — Compliance with PDPA, AMLA, and relevant regulatory requirements
  • Legitimate Interest — Fraud prevention, platform security, and product analytics that do not compromise your privacy rights
  • Consent — For marketing communications and use of data for optional purposes

5 Data Disclosure to Third Parties

ONG77 does not sell or rent your personal data to any third party. However, under certain circumstances, we may need to share your information with carefully selected parties:

  • Payment Providers — FPX, partner banks, and digital wallet providers to process your transactions
  • Technology Providers — Companies that help operate the platform infrastructure, cloud servers, and cybersecurity
  • Regulatory Authority — Police, courts, or regulatory bodies when required by Malaysian law
  • Game Partners — Game software providers that need to process your play session data

All third parties with whom we share data are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than what has been agreed upon.

ONG77 is not responsible for the privacy practices of any third-party websites or platforms that may be linked in our communications. Please review the relevant third-party privacy policies separately.

6 Security & Data Protection

The security of your data is an absolute priority for ONG77. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, loss, or misuse.

Security measures we have implemented include:

  • 256-bit SSL/TLS encryption for all data communications
  • Two-factor authentication (2FA) available for all member accounts
  • Continuous 24-hour system security monitoring
  • Periodic security audits by accredited independent parties
  • Tiered access controls for internal staff
  • Secure data backups at geographically separate locations
  • Intrusion detection system and automated incident response

While we take all reasonable precautions, no security system is entirely perfect. Members are also responsible for keeping their password and login credentials confidential.

7 Data Retention Period

ONG77 retains your personal data for as long as your account is active or as long as necessary to provide our services. After an account is closed, we may be required to retain certain data for a period prescribed by Malaysian law.

Data Type Retention Period Reason
Financial transaction records 7 years AMLA legal requirements
KYC Documents 5 years after account closure Regulatory compliance
Game activity log 3 years Dispute resolution
Support communication records 2 years Service quality
Technical data & system logs 90 days Security & debugging

Once the defined retention period has expired, data will be securely deleted or anonymised so it can no longer be linked to your identity.

8 Cookies & Tracking Technology

ONG77 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies — Required for core platform functions such as login and game sessions. Cannot be disabled.
  • Functional Cookies — Saves your preferences such as language and display settings for a better experience.
  • Analytical Cookies — Helps us understand how members use the platform for improvement purposes.
  • Security Cookies — Identifies suspicious activity and protects accounts from unauthorised access.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of our platform.

9 Your Rights

As a data subject under Malaysia's PDPA, you hold the following rights regarding your personal data held by us. ong77 fully respects these rights and will process every request within 21 business days.

Data Control Is in Your Hands

ONG77 gives you full control over your personal data. The following rights are available to you at any time.

Right of Access

Request a complete copy of all personal data we hold about you in a readable format.

Right to Rectification

Request correction of any inaccurate, outdated, or incomplete data in your account.

Right to Erasure

Request the deletion of your personal data under certain conditions, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or our legitimate interests.

Right to Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restrict Processing

Request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.

To exercise any of the above rights, contact our support team via Live Chat or email [email protected]. We will process your request within 21 business days.

10 Children's Data

ONG77 services are exclusively for individuals aged 21 and above. We do not knowingly collect or process the personal data of anyone under 18. If you believe a minor has registered on our platform, please contact us immediately so that appropriate action can be taken.

If we discover that a child's data has been collected without parental or guardian knowledge, we will delete that data immediately and close the relevant account.

11 Privacy Policy Amendment

ONG77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any significant amendments via registered email or an in-platform notice at least 14 days before the changes take effect.

The latest version of this Privacy Policy is always available on our website. The effective date shown at the top of this document indicates when it was last updated. Continued use of the platform after that date means you accept the amendments made.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, do not hesitate to contact us. We take every privacy-related enquiry seriously.

  • Live Chat — Available 24 hours a day, 7 days a week via the chat icon on the platform
  • Email[email protected] (response within 1–2 business days)
  • Official Telegram — Via verified ong77 Telegram channels

For complaints that cannot be resolved internally, you may refer to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant body responsible for personal data protection in Malaysia.

Your privacy matters to us. All complaints or enquiries relating to personal data will be handled with the highest priority by our dedicated team.

Your Data Is Safe, Your Game Is Secured

ONG77 builds a platform that is not only enjoyable but fully trustworthy. Register today and enjoy a protected gaming experience.

PDPA Compliance 256-bit SSL Encryption No Data Sharing Member Rights Protected
Bahasa Melayu